Sales Manager, Engage, GCS Italy (English, Italian)
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* Bachelor's degree or equivalent practical experience.
* 11 years of combined experience in sales, marketing, advertising, online media, online retail or strategy consulting.
* Experience in the Italian market, working with Italian clients or digital advertising agencies.
* Experience in people management.
* Ability to communicate in Italian and English fluently to support clients in the region.
* Knowledge of traditional and online marketing strategy and tactics.
* Ability to own sales team operations across Italy: portfolio management, team building, KPI measurement, execution.
* Ability to model and coach sales behaviors including C-level engagement, effective questioning, objection handling, and selling.
* Ability to be personable yet persistent, with good communication and people-management skills, and a passion for selling with a drive to innovate.
* Ability to be independent and grow on immersion in a rapidly changing environment, and possess effective communication, problem-solving, and investigative skills.
Responsibilities
* Recruit, retain, motivate and develop a client-facing and high-performing sales team.
* Deliver against ambitious business and product goals, grow engagement and client satisfaction for a portfolio of small businesses in an assigned market.
* Analyze data, trends, and client performance with your teams to develop plans for customers while tracking activity and providing detailed data analysis weekly, driving consistent CRM tracking.
* Model and coach business behaviors: including C-level engagement, effective questioning, objection handling, and selling.
* Ensure team readiness to deliver advertising solutions and create a culture of business innovation and advertiser success on the team.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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