Amazon Web Services (AWS) is looking to hire a highly motivated, best-in-class Cluster Security Manager to manage the physical security at our data centers.
Job responsibilities
You will be responsible for managing the on-site operational physical security of our Data Centers. This includes management of access control systems and process, guard force management, contract management, vendor management, risk assessment & management, reporting security metrics, security audits and incident reporting.
You will also understand and maintain compliance requirements with standards such as SOC1, SOC2 and ISO27001. You will be responsible for the implementation of new processes and adherence to existing Amazon policy and procedure relating to security guarding, media security, CCTV monitoring and the protection of customer data. You will also be required to work closely with other Amazon teams to deliver tight project schedules on time and within budget. You will communicate status updates and ensure adherence to tight schedules and deadlines.
As Cluster Security Manager you will possess proven people management skills and will build relationships with internal and external partners to maintain and enhance the security and safety. You will coordinate physical security (security services, access control and CCTV systems, site surveys), investigations, risk/threat assessments. You and your team will supervise employees and contractors performing specific security and safety objectives and monitor vendor performance and expenses.
You will be required to overall manage the daily operations of the vendors providing services, training and risk assessment; conduct investigations of Code of Conduct and other violations as needed. Collaborate with other teams within Amazon (DC Engineering, DC Operations, etc.) and outside of Amazon (Vendors, Emergency Services, etc.) as they relate to daily operations. Develop security plans for on-site special events and other unique security situations to assure proper access control and evacuation procedures are followed. Perform data analysis and create benchmarking to support risk assessments and threat identification. Partner with Data Center Operations and other Amazon business units to identify safety and security deficiencies, and develop customized procedures to gain compliance with regulations internal and external to Amazon. As part of a global team in this space you will work with peers in other geographic regions and travel as required by Amazon.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
• Manage the daily operations of the vendors providing services, training and risk assessment; conduct investigations of Code of Conduct, and other violations, as needed
• Collaborate with other teams within Amazon (Data Center (DC) Engineering, DC Operations, etc.) and outside of Amazon (Vendors, Emergency Services, etc.) as they relate to daily operations
• Develop security plans for on-site special events and other unique security situations to assure proper access control and evacuation procedures are followed
• Perform data analysis and create benchmarking to support risk assessments and threat identification
• Partner with DC Engineering and other Amazon business units to identify safety and security deficiencies, and develop customized policies and procedures to gain compliance with regulations internal and external to Amazon
• As part of a global team in this space you will also be required to work with peers in other geographic regions and travel as required by Amazon
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications:
- Experience in the security field in a global corporate environment or large-sized organization (e.g. NGO, public sector, police, or military), including experience in a managerial role
- Experience in risk management and internal audit including: performing risk assessments and audits, designing controls, managing enterprise control frameworks, and prioritizing risk
- Experience maintaining confidentiality in matters involving security or personnel issues in the workplace
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- 10+ years of security operations
- 5+ years in a leadership role
- Experience designing and implementing investigative tactics, including interviewing and documentation
Preferred Qualifications:
- Knowledge of Data Center security technology, including access & perimeter control, CCTV, identification, and special applications.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.