Spa Receptionist - 12 Month Maternity Cover
Ballyconnell, County Cavan, Ireland
This role will involve meeting and greeting customers and guests in a polite, friendly and inviting manner. The role will ensure that meeting rooms are set up correctly and correct audio-visual equipment is working correctly as required by our guests. The role will involve setting function rooms for conferences and events and assisting in the serving and clearing after these events. The individual will be responsible for assisting guests with luggage to and from their bedrooms as well as assisting other departments within the hotel as required. This is a role that will involve working 5 out of 7 shifts covering both weekends and during the week.
Responsibilities
* Meet and greet customers and guests in a polite, friendly and inviting manner.
* Ensure meeting rooms and AV equipment are set up and functioning as required.
* Set up function rooms for conferences and events and assist with serving and clearing after events.
* Assist guests with luggage to and from bedrooms and support other hotel departments as required.
* Work 5 out of 7 shifts, including weekends and weekdays.
Qualifications
* Exceptional customer service skills
* Excellent telephone manner
* Good attention to detail
* Outstanding communication skills
* Ability to work on own initiative and cope under pressure
* Computer literate
* Previous work experience as a receptionist is an advantage but not essential
Benefits
* Best Workplace Ireland in Hospitality 2025 for 4th year in a row by Great Place to Work Ireland
* Top 20 Large Best Workplace Ireland
* Awarded Great Place to Work Special Award 2025
* Outstanding Employer Gold 2025 Accreditation by Failte Ireland
* Menopause Excellence Workplace Best Champion Network 2024
* First Dementia Inclusive Alzheimer’s Friendly Hotel in Ireland
* Investors in Diversity Bronze - Centre of Diversity
* Gold Award at Irish Accommodation Service Institute (IASI)
* Gold Awarded for Environmental Sustainability in Tourism Industry (50 Shades Greener)
* Diamond White Flag for Leisure Club
* PGA Silver Flag for Golf Club & Club House
* Full training provided
* Employee Discounts & Incentives
* Full nutritious meals provided
* Free use of Gym & Leisure Centre
* Active Employee Health & Wellbeing Programme
* Employee Assistance Programme - free confidential helpline
* Active Employee Social Club
* Company Pension Scheme
* Company Sick Pay Scheme
* Career progression including opportunities to gain recognised QQI Level 6 qualifications
If this sounds like the role for you, apply by contacting People & Culture Department.
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