About the Role
In this customer-facing position, you will be working for a large banking organisation on an initial 12-month basis.
* The role involves delivering operational and stakeholder management services in support of Retail, Arrears, Credit & Collections (RACC), Customer Management and Loan Recoveries teams.
You will be responsible for achieving daily targets by ensuring information is complete, accurate and readily available. You should possess strong organisational skills as well as excellent communication and interpersonal abilities to work effectively within a team structure.
What We Are Looking For
1. Maintain focus on agreed goals to achieve expected results.
2. A self-starter with strong attention to detail capable of prioritising tasks effectively.
3. Excellent verbal and written communication skills with confidence interacting with all levels of management regularly. Strong commitment to providing high-quality customer service while acting with total integrity.
Fundamental Skills Required:
(bold text modified)Communication & Influencing – Candidate shall communicate positively influencing decisions outcomes gain commitment.
Action-Oriented Results Focus – Creates new stretching challenges learns from mistakes teamwork collaboration shares successes disappointments plays any part moving task task difficulty problem-solving decision-making appropriately analysing issues drawing expert advice consulting collaborating making decisions Customer Relationship Management delivers service level exceeds expectations flexible options available