JOB DESCRIPTION
The role of the Store Manager is to lead the assigned location with success by taking ownership of the location, and maintaining an organized and efficient process for regular operations. The Store Manager runs the location with attention to detail, creating a vibrant customer culture as well as a healthy team setting. They execute Soma Coffee's high standards and hold the team accountable to these standards.
The Store Manager's responsibilities include all day to day operations of their location, managing and training barista staff, educating customers on our menu, making recommendations based on customer preferences, up-selling special items and taking orders.
To be successful in this role, the Store Manager should have leadership skills, time management skills, organizational skills, customer service skills, knowledge of brewing methods and specialty drinks, and a motivation to keep the store clean and presentable. They should be flexible to work various shifts throughout the weekly schedule.
DUTIES WHEN WORKING OR NOT WORKING A SHIFT:
Store Manager Duties:
* Set a positive tone and strong work ethic, leading by example
* Train and educate your team on Soma Coffee's process and policies
* Communicate information and any changes to your team
* Make the barista schedule, working with availability and shift preferences as much as possible
* Manage cash for your location:
* Hold your team accountable using Soma Coffee's discipline protocol
* Keep the store clean and presentable, modifying checklists as needed to maintain a clean environment
* Inventory and Ordering
Job Type: Full-time
Pay: From €15.00 per hour
Benefits:
* Employee discount
* Store discount
Ability to commute/relocate:
* Douglas, Cork, CO. Cork: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person