The ideal candidate will have: Background minimum of 3 years' experience in a similar role; IWS/ILAM Pool Lifeguard or equivalent qualification; Assistant Swim Teachers advantageous; Strong interpersonal skills; Excellent Guest Care and Service; Includes evening and weekend work; National Swimming and Spa Pool Certificate (NSSPC), desirable; A nationally recognised NCEHS/NCEF Fitness Instructors qualification or equivalent desirable Ambition to drive standards in a busy environment, superb attention for detail; Adherence to revenue and cost targets; Previous membership sales experience essential; Qualified First Aider; High level of Computer literacy.
The Role: Working with the team in delivery excellent guest care, ensuring that there are actively on the floor anticipating the business and managing accordingly, the successful candidate will be required to: Ensure a professional, friendly and courteous service to all guests; To assist in the achievement of budgetary and agreed targets; To clean and maintain all areas of the leisure centre; To ensure that guests are warmly welcomed and are dealt with in an efficient and professional manner; Ensuring that service is delivered in accordance with agreed standards throughout the property; To ensure that all plant and equipment is maintained to the required standard; Keep on trend and adapt product accordingly in agreement with team; To be familiar with Faithlegg product offering; Work varying shifts.