The role of Depot Operations Manager is a crucial one, responsible for overseeing and coordinating the customer service and transport support functions in a fast-paced depot environment. The ideal candidate will possess strong leadership skills, with experience managing teams and excellent organisational, problem-solving, and decision-making abilities.
Key Responsibilities
* Coordinate the Customer Service and Transport Support teams to ensure smooth day-to-day operations
* Oversee depot office functions, ensuring compliance with legal, regulatory, and industry standards
* Serve as the key link between the customer service team, transport operations, and senior management
* Monitor performance metrics, drive continuous improvement, and ensure deadlines are consistently met
Requirements
* A minimum of 3-5 years' experience in an office management or operations management role within logistics, transport, or distribution
* Strong leadership skills with proven experience managing teams
* Excellent organisational, problem-solving, and decision-making abilities