Claims Resolution Specialist
As a Claims Resolution Specialist, you will play a vital role in delivering exceptional customer experiences while ensuring the accuracy and efficiency of critical data capture.
* You will handle incoming communication proactively to facilitate early cost-effective resolutions for our clients.
* Negotiate settlements with claimants, assessors, garages, solicitors in a professional manner.
Key Responsibilities:
1. Prioritize and manage multiple claims simultaneously to meet client expectations and resolve issues promptly
2. Maintain accurate records and documentation throughout the claims process
= Achieving Results through Effective Communication