Job Description
Nordic Jobs Worldwide is a leading multilingual recruitment specialist agency connecting talent from diverse backgrounds worldwide. We specialize in matching exciting job opportunities with highly skilled professionals.
We are currently seeking a Dutch-speaking Customer Relations Manager to join our client's team in Dundalk, Ireland.
Description:
The ideal candidate will possess excellent communication and negotiation skills, with a focus on building long-term relationships with clients. As the primary contact for new and existing SME clients, you will be responsible for understanding their needs and requirements through effective communication.
You will expand the relationship with existing clients by proposing marketing campaign solutions that meet their objectives. Your role will involve acting as a business partner, educating and advising clients on marketing products, corporate merchandise, and trends.
In this position, you will have the opportunity to develop trusted relationships with existing client portfolios, ensuring a strong retention rate. You will also maintain revenue bases by managing account renewals, grow portfolios through higher value sales, and achieve weekly KPIs by reaching set targets.
Key Responsibilities:
* Manage an assigned portfolio of clients designated by geographical zones
* Drive and develop new accounts while retaining and growing existing accounts
* Collaborate with key stakeholders within client portfolios to advise and consult on marketing campaigns
* Maintain overall service responsiveness to accounts
Requirements:
* Native level in Dutch language
* Minimum of 1-3 years' experience in sales or client relationship management
* Exposure to conducting marketing campaigns
* General understanding of marketing and advertising activities
What We Offer:
* Attractive relocation package
* First-day induction
* Orientation Assistance
* Two weeks paid training
* Team incentives
* Continuous coaching and mentoring