**Customer Service Coordinator Role**
We are seeking a highly motivated and organised individual to join our front-of-house team as a Customer Service Coordinator. In this exciting role, you will be responsible for providing exceptional customer service and ensuring a smooth flow of operations.
Main Responsibilities:
* Serve as the first point of contact for incoming visitors, clients, and internal staff
* Maintain a clean, welcoming reception space
* Manage incoming calls and direct enquiries efficiently
* Coordinate meeting room bookings and manage internal calendars
* Provide administrative support including document handling, scheduling, and record maintenance
* Handle incoming and outgoing mail and deliveries
* Deliver exceptional customer service at all times
Requirements:
* A minimum of 2 years of experience in a front-desk or administration role
* Excellent organisational skills with the ability to manage multiple tasks efficiently
* Confident communication skills with a professional and courteous manner
* Strong IT skills, particularly in Microsoft Office
* Ability to work independently and as part of a wider support team
* Comfortable handling sensitive information with discretion
Benefits:
* A competitive salary package
* A dynamic and supportive work environment
* Opportunities for professional development and growth