Job Summary
We are seeking an experienced administrative assistant to work within our firm of Insurance Loss Assessors.
Key Responsibilities
* Provide administrative support to assessors in the form of reporting claims, providing updates involved in the claims process and finalising office paperwork such as settlements and invoices.
* Maintain a Salesforce database and ensure all claims are up-to-date with the most recent information along with physical files.
* Prepare Excel documents and case-specific projects as required.
* Update and progress case loads.
* Manage emails and deliver client and claimant communication with care and accuracy.
* Record expenses and manage invoices/receipts.
* Field calls and liaise with clients and insurance companies through email and phone calls.
* Liaise with loss adjusters from insurance companies through email/phone.
* Manage relationships and coordinate meetings/inspections between assessors/clients.
* Perform banking/post tasks and prepare reports for the manager.
Requirements
* 5 years experience in a similar role.
* Excellent numeracy skills and high level of quality and customer service.
* Excellent interpersonal and communication skills (written and verbal).
* Proficiency in MS Office suite.
* Desirable: Insurance/Property claims experience and knowledge of Salesforce.