Customer Service Excellence is at the heart of this role. As a Sales & Service Advisor, you will be responsible for driving an exceptional customer experience and achieving agreed service standards.
You will work with customers to provide suitable banking options, always seeking ways to improve or suggest better solutions. This role requires effective communication, problem-solving, and collaboration skills.
The ideal candidate will have evidence of excellent customer relationship skills, ability to engage with customers, and represent the bank with expertise.
This is a full-time, office-based role that offers a dynamic and fast-paced environment. You will be part of a team that strives to deliver exceptional service to customers each day.
Key Accountabilities:
* Drive an excellent customer experience and achieve agreed service standards
* Work with customers to provide suitable banking options
* Have an innovative approach to your role, always seeking ways to make improvements or suggestions
Required Skills and Qualifications:
* Evidence of excellent customer relationship skills
* Ability to engage with customers and represent the bank with expertise
* Passionate about delivering the best possible experience to customers
Benefits:
* Market leading pension scheme
* Healthcare scheme
* Variable pay
* Employee assistance programme
* Family leave options