Overview
IT Support Technician - North County Dublin. An exciting opportunity has arisen for an IT Support Technician to join a dynamic team in North County Dublin. This role is perfect for someone looking to grow their IT career while supporting a busy operational environment. This is a full-time in-office role and due to the location the successful candidate must have access to their own transport.
The Role
You\'ll provide on-site and remote 1st & 2nd line support, ensuring minimal downtime across key systems and infrastructure. Responsibilities include:
* Supporting approx. 150 users via helpdesk and face-to-face assistance
* Managing IT assets, onboarding/offboarding, and device setup
* Troubleshooting hardware/software issues (Windows, Office, VOIP, warehouse devices)
* Assisting with deployments, upgrades, and IT projects
* Maintaining compliance with IT security and company policies
* Occasional out-of-hours support
Skills & Experience
* Strong interest in IT with good problem-solving skills
* Knowledge of Windows OS, Active Directory, and Office
* Experience with hardware troubleshooting and support desk systems
* IT certifications (CompTIA A+, ITIL) desirable
* Exposure to Windows Server, VOIP, and warehouse devices an advantage
* Strong communication skills with ability to train non-IT users
* Own transport and full driving licence required
What\'s On Offer
* Career progression opportunities
* Competitive salary, bonus & pension
* 25 days annual leave
* Employee Assistance Program
* Service awards & benefits
Please note: This role is open to candidates based in Ireland who hold full permission to work here on a permanent, full-time basis.
Further Information
Skills: Time Management, Communication, Helpdesk
Employment details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Information Technology
* Industries: IT System Training and Support
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