About Precia Molen Precia Molen supplies advanced weighing solutions across industries including food and agriculture, construction, and pharmaceuticals.
Our bespoke software solutions, combined with long-term customer support, are critical to our customers' operations and to our continued success.
We are looking for a Software Deployment Engineer to join our team, working across both the delivery of new software systems and the ongoing support of existing customers.
The Role This is a varied, hands-on role that combines building and deploying new software solutions with supporting live customer systems.
You will customize and configure in-house software for customer deployments, carry out testing and implementation, and provide training to customers and internal teams.
Alongside this, you will support existing software customers, responding to issues, understanding the criticality of customers' weighing systems, and ensuring systems are restored and operating as quickly as possible.
The role offers a balance between technical development, system delivery, and customer interaction.
Key Responsibilities Build, configure, and deploy bespoke software systems to meet customer specifications Own software delivery projects through to go-live, working closely with customers to ensure solutions meet agreed requirements and are successfully taken into live operation Customer training and support on delivery of new systems and upgrades.
Provide ongoing support to existing software customers and troubleshoot issues as they arise, including understand the business criticality of customer weighing systems and prioritize work accordingly Collaborate with the Software Team and other internal teams to resolve complex technical issues Interface with weighing hardware, including communication and control of external modules Report designing, to meet customer requirements and expectations.
Maintain accurate records of work, issues, testing, and progress in designated reporting tools Produce and maintain documentation for bespoke software builds and customer solutions Maintain high standards of quality by following company best practices across all software delivery and support activities Test new software developments and releases to ensure quality and reliability Support the implementation of new systems, upgrades, and enhancements Deliver training and support internal partners on new products and features Contribute to software architecture and design in line with company software strategy Candidate Competencies What We're Looking For· Background in Computer Engineering, Computer Science, or a related discipline· Customer-focused mindset with the ability to balance delivery work and support priorities· Strong problem-solving skills and a methodical approach to technical issues· Ability to manage time effectively across project work and reactive support· Good communication and collaboration skills· Comfortable working as part of a team and across different areas of the business· Working knowledge of Windows operating systems and Microsoft Office· Knowledge of Firebird and/or SQL database Job Type: Full-time Pay: €50,000.00-€60,000.00 per year Ability to commute/relocate: Clane, County Kildare: reliably commute or plan to relocate before starting work (preferred)Work authorisation: Ireland (required)Work Location: In person