Sales & Parts Manager (or Counter Sales Manager) required to join a leading Motor Factors in Galway.
This is a great opportunity for a Sales & Parts Manager to join a well-established Motor Factors in the West of Ireland. We have a proven track record of delivering excellent service levels, making this a wonderful opportunity for career development.
Responsibilities:
1. To organise Parts supply to customers and ensure efficiency by satisfying customers and enhancing customer relations.
2. Provide a professional and friendly service to all customers.
3. Ensure timelines are met and all documentation is properly recorded.
4. Ensure accurate recording of parts and invoicing in the Sales Department.
5. Provide all customers with a level of service which will achieve the highest level of customer satisfaction, retention, and loyalty.
6. Investigate and resolve customer complaints and keep records of these.
Requirements:
1. 2+ years experience in customer service or sales role ideally within the Motor industry.
2. Maintaining exemplary customer relations.
3. Excellent communication skills.
4. Proven problem-solving experience.
5. Organised and structured approach to work with proven ability to multi-task.
6. A proactive approach to developing and maintaining systems and processes.
7. Ability to work in a fast-paced environment.
For a confidential discussion and more information on the role, please contact Emma Daly.
Skills:
sales, car parts, mechanics
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