Customer Support & Sales Administrator
CREGG are seeking enthusiastic and organised candidates for this Customer Support & Sales
Administrator to join our clients team in North Tipperary. This is a full-time permanent position and will be dealing with customers on a business-to-business basis in the Agricultural Industry. The Customer Support & Sales Administrator will work closely with and report to the Operations Manager.
Key Responsibilities:
* Answer and manage incoming customer calls, providing a professional first point of contact.
* Create and process sales orders accurately in the internal system.
* Prepare clear pricing and follow up with customers as needed.
* Manage and respond to website enquiries in a timely manner.
* Process website orders end-to-end, ensuring fulfilment.
* Update and maintain the web shop (product details, pricing, images, and stock status).
* Collaborate with colleagues in Sales, Supply Chain, Parts, and Operations to resolve queries and deliver great service.
* Maintain accurate records and contribute to continuous improvement of processes.
* Other projects or tasks on an ad-hoc basis.
Qualifications and Skills:
* Excellent communication and interpersonal skills.
* Strong computer literacy (e.g., order entry, email, spreadsheets).
* Team player with a proactive attitude.
* High attention to detail and accuracy.
* Good knowledge of Agri sector products & machinery is desirable.
* Prior experience in customer service, sales admin, or order processing is an advantage.
For more information, please contact Gary ) with your CV.
Please be aware that your CV will not be shared with anyone outside of CREGG without your express permission.
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