Job Description & Summary
Business Operations Platform Management is designed to operate existing and new cloud business operations applications at best practice, drive continuous development and use of these applications in close co-operation with the business and in alignment with global processes.
This is to ensure operational efficiency across the Client Engagement Value Cycle (CEVC).
The team requires a junior programme support analyst to deliver to the management and ongoing monitoring of the platform to ensure it meets the evolving and growing needs of the business.
Key Responsibilities
Support the management team across the programme.
Undertake project support role across the BPM related projects assigned in planning and executing projects, tracking issues, etc.
Collaborate with cross-functional teams to gather feedback, understand challenges and bring innovative ideas to solutioning discussions.
Prepare reports, presentations and analysis to support decision-making processes.
Assist in co-ordinating efforts across the CEVC to enhance operational efficiency, drive continuous improvement and business benefits realisation.
Work with product owners to manage interdependencies between the BOS products.
Qualifications
A minimum of 3 years of demonstrated experience performing the core duties of this role or a comparable position, with a proven track record of successfully executing similar responsibilities.
Required Skills
Working knowledge of project management tools and methods such as planner, MS Project, Azure DevOps.
Strong communication skills with an ability to effectively articulate ideas and project updates to diverse audiences, both verbally and in writing.
Strong aptitude for technology with the ability to learn new concepts across business processes, data, and cloud-based platforms.
Ability to understand, map and manage the interconnections between multiple processes, systems, and functional teams.
Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly.
Confidence operating with senior stakeholders and diverse audiences.
Exceptional organisational skills with the ability to manage multiple tasks simultaneously.
Optional Skills
Accepting Feedback
Active Listening
Azure DevOps Server
Communication
Database Administration
Database Performance Management
Database Quality Assurance
Database Troubleshooting
Data Error Checking
Data Optimization
Data Profiling
Data Quality
Data Quality Assessment
Data Quality Assurance Testing
Data Quality Automation
Data Science Troubleshooting
Data Validation
Data Warehousing Quality Assurance
Emotional Regulation
Empathy
Inclusion
Intellectual Curiosity
Key Performance Indicators (KPIs)
Metadata Management
Benefits
We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive employee benefits and flexibility programs that will help you thrive in work and life.
Equal Opportunity
We are an equal opportunity employer and we value diversity.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
#J-*****-Ljbffr