Key Role in Patient Administration
The role of a Full-time Clerical Officer is critical in ensuring the smooth administration of patient episodes. This involves maintaining accurate records and paperwork, welcoming patients professionally, identifying and verifying patient information, and coordinating appointments to avoid duplicate records.
* Main Responsibilities:
* Welcome patients and their families with courtesy and professionalism
* Maintain accurate and up-to-date patient records and paperwork
* Coordinate appointments and prevent duplication of efforts
* Provide administrative support to medical professionals and physiotherapy teams
* Promote patient confidentiality and adhere to clinic protocols
This position requires high levels of organization, flexibility, and teamwork. The ideal candidate will have prior experience in an acute/clinical setting, possess excellent communication skills, and be proficient in Microsoft Office software.