Job Overview:
This is an exceptional opportunity to deliver outstanding client service in a corporate environment.
Main Responsibilities:
* Ensure the seamless delivery of meetings, conferences, and hybrid events, providing excellent customer experience and fostering strong relationships with clients.
* Act as the first point of contact for clients, providing professional, welcoming service and anticipating their needs to ensure prompt resolution of any issues that may arise.
* Manage room bookings, set-ups, and logistics, coordinating with facilities, IT, and external suppliers such as catering, couriers, and parking arrangements to guarantee efficient event execution.
* Oversee print room operations, assisting clients with confidential printing and photocopying needs while maintaining the highest level of discretion and confidentiality.
* Coordinate catering services, from in-house options to external bookings or conference dining, and manage refreshments in the self-catering kitchen to provide a memorable experience for clients.
* Provide turnkey administrative and reception support, including hospitality, client assistance, and general operational tasks to ensure the smooth operation of the office.
* Maintain accurate client and booking records in CRM systems and support outreach to new and existing clients to foster strong relationships and drive business growth.
* Support the Centre Manager with the coordination of essential business-winning proposal submissions to ensure successful project outcomes.
Required Skills and Qualifications:
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment and maintain confidentiality when handling sensitive information. They should also have strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. Additionally, they should be proficient in using CRM systems and have experience in event planning and coordination.
Benefits:
This role offers a competitive salary and benefits package, including opportunities for career development and growth. The successful candidate will have the chance to work in a dynamic and fast-paced environment, with access to cutting-edge technology and resources.
Others:
We are committed to providing a supportive and inclusive work environment, where all employees feel valued and respected. We offer flexible working arrangements and a range of employee benefits, including health insurance, pension scheme, and paid vacation time. If you are a motivated and experienced professional looking for a new challenge, please apply for this exciting opportunity.