People Operations - Senior GeneralistFull-timeSalary is competitive but DOEHybrid (4 days in the Office)Irish owned and operated, Select Tech Group comprises a multi-channel portfolio, bringing the most distinctive technology brands to our retail, business and education customers and partners.Select Technology Group operates across 55 locations and welcomes 4 million customers annually.The group's multi-channel portfolio includes:Select Apple Premium Reseller redefines Apple sales, service repairs and solutions.DID with over 55 years experience in the latest home appliance technology solutions.Blink 24, the group's boutique distributor.Select (part of the Select Technology Group) is the leading Apple Premium Reseller in the UK and Ireland with 21 retail stores across Ireland and the UK. DID Electrical operates in 24 stores across Ireland.Our benefits / Our perks (Perks for your quirks)At Select Tech Group, we believe everyone can achieve great things and realise their potential.Our dedication to delivering a best in-house experience has seen us develop a comprehensive and supportive benefits package that not only celebrates our talented crew for their wide-ranging achievements, passions, talents and quirks, but also puts their health and well-being first.Core benefits:Career pathways - Excellent internal promotion opportunities to dial up your development.Learning and development - Access to over 10,000 hours of training courses each year.Employee Assistance Programme (EAP) - 24/7 access to confidential advice and counselling for employees and immediate family members.Employee loyalty awards - From your first day to your last - we never miss an opportunity to celebrate a personal or long service milestone.Pension - Occupational Pension SchemeCharity fundraising - Give something back to a charity of your choice through our employee fundraising activities.Financial well-being benefits:Great employee, family and friend discounts - Exclusive treats and offers for all the brands you love - and people you love.What you get from us:The RoleOur Head Office is based in Dublin 22 and we have in excess of 650 employees in the business across Ireland and the UK.This is a Group role. It is a varied, practical People Ops role covering the full employee lifecycle. It's well-suited to someone who enjoys working autonomously in a Corporate setting while staying connected to a collaborative leadership team. You'll play a key role in day-to-day People Ops delivery, with scope to influence people practices across the business.You will own and deliver the full range of People Ops generalist activities across the employee lifecycle for the Group ensuring a high-quality and consistent employee experience. You will also have opportunities to get involved with Strategic People Ops initiatives.Key Responsibilities include (but are not limited to)In this role, you will also have opportunities to provide support to members of the Group People Operations team. You will be involved in operational activities and various projects, offering cross-functional assistance, including:Recruitment and Onboarding - Manage and support the full recruitment cycle, from job postings to onboarding new hires, ensuring compliance with company policies and legal requirements.Performance Management - Guide managers and employees on performance management processes, including goal setting, performance reviews, and development plans.Compliance - Ensure compliance with all applicable employment laws and regulations.Policy Development and Implementation - Develop, update, and implement People Ops policies and procedures, ensuring they are effectively communicated and followed.Training and Development - Identify training needs, liaise with the learning team to develop and deliver training programmes, and support employee development.Benefits Administration - Provide information and guidance to employees on benefits eligibility and coverage.Data Analysis and Reporting - Gather and analyse People Ops data to identify trends and inform decision-making.HRIS Management (BambooHR) - Maintain and update employee information in the HRIS.Record Keeping: Maintain employee records.Onboarding and offboarding: Assist with onboarding and offboarding activities and documentation support.Support the Employee Lifecycle: Collaborate with colleagues, Heads of Functions and People Managers to support the overall People Ops function in traditional activities such as attraction, retention, learning and development, development of policies and procedures to reflect best practice and support the overall People strategy as well as provide expert advice to Managers on all aspects of people management and manage day to day employee relations on a timely basis.Ad Hoc HR Support: Provide flexible support across a broad range of People Ops initiatives and projects, including coordinating meetings, training, surveys, employee engagement activities, change programmes, and other people-related priorities as they arise.Qualifications and skills requiredCandidate should have 5+ years minimum experience in a HR/People Ops roleA team player with the ability to develop and maintain good interpersonal relationships and deal with senior managementHigh level of personal integrity and comfortable dealing with ambiguity - capable of balancing good governance with high quality serviceNumerate and data driven and can think clearly to penetrate complex problems and identify underlying issuesVery detail oriented, with excellent communication skills - both written and verbal skillsDemonstrates pragmatism, people focused, creativity and commitment to excellenceProfessional, proactive, energetic individual with a can-do attitude, displaying a high level of commitment and motivation to support.Can work effectively in a fast paced, dynamic, high growth environment.Can work collaboratively with peers.Excellent attention to detail, with an ability and willingness to work in the detail and take a-hands' on approach.Keeping effective communication lines with a diverse range of contact points both internally and externally across a number of geographies.Ability to stay calm under pressure and work quickly to tight deadlines.Work in a methodical manner and able to handle large amounts of information, see connections and anticipate opportunities and issues as they arise.Ability to manage changing priorities and prioritise effectively.Demonstrates articulate and professional communication style across all levels of the organisation.Demonstrates high levels of personal and professional standards.Skills and Experience:Education: A bachelor's degree in human resources or a related field is typically required.Experience: 5+ years of progressive HR experience, with a focus on generalist responsibilities.Skills: Strong communication, interpersonal, and problem-solving skills; proficiency in HRIS systems and Microsoft Office Suite. Experience with HR analytics, dashboards, and data-driven decision making is desirable.Knowledge: Solid understanding of HR principles, practices, and employment laws. In Ireland (essential) and UK (would be an advantage)Experience in a retail environment is essentialCertifications: CIPD certification is preferred.IND1