BACKGROUNDTesco is a values-led business and we are committed to building a better Tesco and to support our colleagues in Serving Ireland's Shoppers a Little Better Everyday. We aspire to create an emotional connection with our customers and colleagues and to help to make their lives more manageable and enjoyable. Tesco Ireland is committed to developing individuals' talents and supporting professional development as a dynamic business that values people with strong leadership skills and an entrepreneurial attitude.THE ROLETesco Ireland is currently seeking to appoint a Line Manager for ______ who will have responsibility for supporting and leading a department and a team of people to deliver the best shop for our customers.KEY ACCOUNTABILITIESLead and coach your team to deliver the best Shopping Trip for customers by ensuring great service, standards and availabilityDeliver all key performance indicators for your departmentsLead a team, making decisions every day that support them to do their jobsDeliver the training plan, ensuring all colleagues receive quality training, are validated to do their job and have an up to date training cardEnsure all the processes; routines and systems for your departments are completed accurately and at the right timePlan every seasonal, trade driving and promotional activities to achieve maximum sales, impact and presentationResponsible for all safe and legal routines for my departments, ensuring plans are in place to address any identified issuesEnsure that colleagues understand the importance of the "what" and the "how", have objectives, regular reviews, career discussions and a live PDPProvide regular coaching and feedback across the store, improving the skills of your teamCoach my team, giving them the confidence to call out behavioural issues and improve the shopping trip for customersCreates an environment that encourages innovation and personal growthRole models a culture where customers love to shop and colleagues love to workShould you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.EXPECTATIONSAlways put the customer first and consider them in everything you do.Get to know your customers and serve them with pride.Help to ensure products and services are available for customers at all times.Handle all products with care to maintain quality and ensure they reach the customer in the best condition.Keep the shop floor and back areas clean and tidy at all times.Using the training you receive, follow department routines and processes.Follow all company policies and adhere to Health and Safety routines.Whilst you will have a core role, you may be asked to support your colleagues by helping in other departments.EXPERIENCEMust have previous management experienceFor the 'Line Manager' role you have a demonstrated track record of:Being passionate about delivering the right way for customers and colleaguesBeing adaptable and agile in your thinkingDelivering key objectives in a fast paced environmentBeing the 'Go To' person for all queries for your departmentShaping and influencing at the most senior levelPrevious Retail Experience preferredLEADERSHIP SKILLS & STYLEYou make time to build strong relationships with colleagues inside and outside of my store. I work collaboratively with my team to deliver resultsYou are warm and welcoming in every interaction with colleagues and customers - putting people at the heart of everything that I do. I take time to see hear and recognise others. Colleagues see me being myself, sharing my passion and enthusiasmYou use energy and resilience to keep momentum going when working in challenging environments. I make tough decisions when there is no right answer, staying true to my personal valuesYour colleagues see me doing the right things when things are going well and when times are tough. I know how to be at my best and inspire confidence in those around meYou encourage others to think differently, providing an environment where creativity and new ideas are welcomed. I am keen to help deliver new initiatives, providing feedback on how they could be further improvedA humble leader who lives the Tesco's valuesTesco has operated in the Irish retail market since 1997, and with 163 stores nationwide, we employ over 13,000 people in cities and towns around Ireland, supporting almost 45,000 jobs directly and indirectly. We partner with over 500 Irish suppliers - of which almost three-quarters are small and medium enterprises - which in turn supports almost 13,000 farming families around Ireland.We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. It is embedded in our values: we treat people how they want to be treated. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings.We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. We have embraced a blended working week - combining office and remote working.Tesco is an equal opportunities employer and welcomes applications from all candidates. We are committed to helping our colleagues be at their best and to creating a workplace where everyone feels valued and respected.
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