Software Development Manager for AWS Incident Tooling & Response
Job Overview:
AWS Resilience owns services that prevent and respond to availability and security issues for all AWS Services. We work on the most challenging problems, with constant new services and possible failure modes to prevent.
You'll join a diverse team of software, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety, security, and availability.
AWS Incident Tooling is at the heart of the high availability of Amazon Web Services. Our automated tooling quickly identifies the cause of an issue and helps mitigate its impact.
We make customer impacting events shorter and less frequent by detecting early large-scale events and providing the tooling to enable fast mitigation. Our engineer time is spent on projects to improve the tooling and automation.
We also provide our solutions for other AWS groups to manage their own events. It's an exciting time to join our team as we are growing and expanding our offerings.
Main Responsibilities
1. Define and Deliver Business Priorities: You will define, plan, track, and deliver on strategic goals for the team, while ensuring that the team remains unblocked and focused.
2. Cross-Site, Cross-Team Coordination: You will be responsible for coordinating with your counterparts and sister teams to ensure that a clear communication channel exists between AWS Incident tooling and Response teams.
3. Performance Management/Team Health: You will own all facets of performance and career management for the team.
Requirements
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle.
- Experience in engineering team management.
- Experience in leading the definition and development of multi-tier web services.
PREFERRED QUALIFICATIONS
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements.
- Experience managing a team of high-caliber Software Engineers developing complex software systems.
About Amazon
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.