Medical Secretary / Medical Administrator – GP Practice
Location:
Mayo
Job Type:
Full-Time
Salary:
Depending on experience
Start Date:
Immediate
About the Role:
We're hiring a Medical Secretary / Medical Administrator to support our GP practice in Mayo Ireland. This front-line role involves managing patient appointments, medical records, repeat prescriptions, and referrals using clinical software like Socrates or Helix. If you're experienced in healthcare administration and thrive in a fast-paced clinical setting, we'd love to hear from you.
Key Responsibilities:
* Manage front-desk operations in a busy Irish GP clinic, including greeting patients and answering phone calls.
* Schedule and manage patient appointments using clinical systems such as Socrates or Helix Practice Manager.
* Process repeat prescription requests and issue documentation as directed by GPs.
* Maintain and update electronic patient records, ensuring accuracy and compliance with data protection.
* Type and send medical correspondence including referral letters, reports, and follow-up notes.
* Coordinate with hospitals, labs, pharmacies, and external healthcare providers as needed.
* Handle incoming and outgoing correspondence including post and email.
* Take patient payments and maintain accurate financial transaction records.
* Ensure GDPR compliance and confidentiality of patient information at all times.
* Support general medical administrative duties as part of the GP support team.
Key Requirements:
* Previous experience as a Medical Secretary or Healthcare Administrator, preferably in a GP practice.
* Proficiency in Irish GP practice software such as Socrates or Helix.
* Excellent written and verbal communication skills.
* Strong organisational and multitasking capabilities.
* Ability to work independently and collaboratively within a clinical team.
* Attention to detail and accuracy in medical documentation.
* Strict adherence to patient confidentiality and GDPR regulations.
Desirable:
* Formal qualification in medical administration or secretarial training.
* Knowledge of Irish healthcare systems, HSE protocols, and PCRS processes.
* Experience with insurance billing and medical invoicing.
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