At Generatorhostels we are obsessed in delivering outstanding service through a personaltouch. As a Front Office Crew Member, you must be part of ensuring that theFront Office department is run smoothly ensuring that there is a relentlessdesire to "wow" our customers at every opportunity, ensuring that customers'needs are exceeded.WHO ARE WEGenerator is on a journey. Appropriate, giventhat we're a leading global lifestyle accommodation brand. The journey began inLondon, swung through a heap of European capitals on its way to dominating theworld. Generator burst onto the scene in the Americas with the launch ofGenerator Miami and Washington DC and most recently took aim at the country'sbiggest markets (NYC, LA, Miami and Chicago) with the acquisition of FreehandHotels. No biggie. Fast Company named us one of the top 50 mostinnovative global companies. We, of course, agree. And now this top 50 mostinnovative global company (did we mention that?) wants a pretty awesome FrontOffice Crew member for Generator Dublin.Our spaces are safe and seriously social, in the proudestpart of the beating heart of the cities we love. Cultural action, creativepulse and an outstanding way to waste some of the finite time the universe hasgiven you - that's what Generator offers. Holds true for staff and visitorsequally, and while chic design is always the backdrop, every Generator in everydestination reflects the unique beat of that city's heart. BEING YOURSELF is the key to bringing the Generator storyand brand to life. ABOUT GENERATOR DUBLINYou'll find Generator Dublin in the hip Smithfieldneighbourhood, adjacent to the Jameson Distillery, just a short walk fromTemple Bar. The hostel's open social spaces and café and bar, with itsreclaimed wood, exposed brickwork and original stonework, give the place anunruffled industrial feel.From the Irish music belting out of Temple Bar pubs tothe elegant splendour of Georgian terraces and squares, the city has manyfascinating faces, every one of them ready to greet you with a welcoming smileand a pint of Guinness.NUTS AND BOLTS OF THE JOBTake ownership of the guest journey to ensurethat you continuously raise the bar and create a truly unique GeneratorexperienceKnow your guests and have a passion forindependent travel and the road less travelledDemonstrate a passion for deliveringoutstanding customer serviceBe part of agreat team within your department that get Generator and want to be themselvesMonitor oursocial spaces, lighting, sound and temperature, to make sure they embody theGenerator brand and culture at all timesKnow yourcity, its cafés, bars and restaurants, its art, its musicEnsure youcomply with all company policies you have been trained on, which include Fire Trainingand Health & Safety and Food HygieneBeResponsible for all cash handling whilst you are on duty Correctlyadminister the Close of Shift procedures every shift with 100% accuracy andconsistencyNaturallythis is not intended as an exhaustive list of duties. Other duties as may bereasonably required will form part of this job description.WHAT'SIN YOUR DNAAlways love our guestsPassionate for the hospitality and the youthtravel marketBe the life the partyBe really, really organisedKeep cool when the pressure hitsEnjoy a super-fast paceUnderstand this is a business, be passionateabout maximising revenueBe creative, innovative and digitally smartYou must be eligible to work in the EUto be considered for this roleYOUR ROCK STAR EXPERIENCEExperienced within a front office hospitalityenvironment Experienced working with a PropertyManagement SystemFlexible with regards to shifts available perweek (mixture of morning and evening shifts)OUR GLOBAL EMPLOYEE BENEFITSBirthday holiday in addition to your yearly holiday allocationFertility Treatment Support Leave - up to three days' paid leave in any one year for an employee to undergo fertility treatmentEmployee Bounty Program providing opportunities to earn a compensation for new hire referrals with no cap on number of referrals made Company contribution towards gym membership fees for all eligible employees – look good, feel good, work goodIdeas Award - Quarterly award to double gross basic salary for 1 month to employee with most valuable suggestion/feedback2 free nights' accommodation across any of our Generator x Freehand properties globallyReduced room rates for staff as well as friends and family members (we operate in several locations across Europe & US so your next holiday is sorted)International career opportunities so you can travel the world while working with us (win-win)Social events, celebrations calendar & various employee recognition schemes – we never ever need an excuse to let our hair downOnline learning tools to help you develop, learn and grow OUR LOCAL EMPLOYEE BENEFITS10% off all items in the Market PharmacySmithfieldDiscounted tickets for JamesonDistilleryDiscounted tickets for DublinOpen Top Tour Bus and other seasonal tours around IrelandSO YOU THINK THIS MIGHT BE YOU?That's cool. Send us your application in English. If you've gotquestions, get in touch Also, check out or our social media pages. Here you may well find theanswers to life, the universe and everything, including why there are nopenguins at the North Pole. We look forward to hearing from you.Join Usand help us achieve our Vision