Job Title: Experienced Venue Manager
Award-winning hospitality, leisure, or retail venue seeks a driven and talented professional to take on the role of Venue Manager. This exciting opportunity offers a challenging and rewarding career path for an individual with a passion for delivering exceptional customer experiences.
The ideal candidate will have 3+ years of management experience in a fast-paced environment, coupled with strong commercial acumen and a genuine drive to own the full profit and loss (P&L) of a business unit. They will possess excellent leadership skills, including the ability to motivate and develop high-performing teams, as well as outstanding communication and interpersonal skills.
Responsibilities:
* Lead and manage the venues P&L, focusing on budget management, cost control, and revenue growth initiatives
* Analyze performance data to make informed, data-driven decisions that maximize profitability
* Provide regular reports on site performance to senior team members
* Ensure the venue is always vibrant, welcoming, safe, and compliant with all regulations
* Handle customer issues with professionalism and empathy
Requirements:
* 3+ years of management experience in a fast-paced, high-volume environment such as hospitality, retail, or leisure
* Strong commercial acumen, including experience managing budgets, controlling costs, and owning the full P&L of a business unit
* Excellent leadership skills, including the ability to motivate and develop high-performing teams
* Outstanding communication and interpersonal skills
* Resilience, composure, and problem-solving abilities in a busy environment
Benefits:
* Opportunity to work in a dynamic and award-winning environment
* Professional development opportunities, including training and mentoring
* Collaborative and supportive team culture
About Us:
We are a leading provider of hospitality, leisure, and retail services, dedicated to delivering exceptional customer experiences and driving business success. Our team is passionate about creating memorable moments for our customers, and we are committed to supporting our employees in their personal and professional growth.