About the Role
We are seeking a dynamic and customer-focused Healthcare Advisor to join our pharmacy team. As the first point of contact for customers, you will be responsible for delivering exceptional care and advice to ensure our customers receive the best possible experience.
Key Responsibilities:
* Provide outstanding customer service and resolve any issues in a timely and professional manner.
* Drive retail sales through effective link selling and promoting products in-store.
* Maintain stock levels at optimal levels and accurately perform cash management duties.
* Ensure the company's merchandising standards are maintained, presenting the pharmacy to the highest level.
* Build customer loyalty by providing personalized advice and support.
Requirements:
* Strong customer engagement and customer service skills.
* Ability to listen effectively and understand customer needs.
* Excellent interpersonal and communication skills.
* Positive can-do attitude and willingness to learn.
* Previous OTC sales and customer service experience an advantage.
Benefits:
* Competitive salary.
* Generous staff discounts in-store.
* 'Refer-a-friend' bonus scheme.
* Tax-saver travel.
* Additional long-service days.
About Us
We are a progressive and award-winning community pharmacy group with a strong commitment to delivering accessible healthcare. Our pharmacies are led by pharmacists who understand the importance of delivering exceptional care and advice to our customers.