SMBC Group is a top-tier global financial group headquartered in Tokyo with a 400-year history. The Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. With more than 80,000 employees worldwide in nearly 40 countries, SMBC provides commercial and investment banking services across the Americas, Asia, and Europe.
This is a hybrid role based in Tralee. The successful candidate will be SMBC's product specialist for the SAI360 GRC Application, a GRC platform covering risk management, internal audit, internal control, information security, and regulatory compliance. Expect onsite presence in Tralee 1–2 days a week.
Role Description
The product specialist will configure the SAI360 software platform to meet SMBC business requirements and streamline integrated GRC activities. The specialist must communicate effectively with stakeholders at all levels of SMBC.
Role Objectives
Conduct or participate in configuration design workshops.
Document client functional design and technical configuration.
Configure the SAI Global applications based on agreed design.
Develop and configure application enhancements to meet requirements specification.
Design and configure reports and dashboards.
Resolve issues during the user acceptance testing phase.
Provide formal customer training and prepare product-related training for end‑users and administrators.
Manage project scope and timelines in coordination with the Project Manager.
Complete all assigned tasks and deliverables within specified time frames and quality standards.
Track billable and non‑billable time and maintain billable utilization.
Maintain up‑to‑date product knowledge and ensure implementation of best practices.
Qualifications and Skills
2+ years of web application experience with Java/JavaScript, JSON, HTML, XML, Vue.js, and SQL.
1+ year of experience with Power BI.
General knowledge of the GRC industry.
Preferred experience with risk management, internal audit, internal control, information security, or compliance software applications.
Additional Requirements
SMBC requires employees to live within a reasonable commuting distance of their office location. SMBC provides a hybrid workforce model that offers the opportunity to work from home as well as from an SMBC office.
SMBC provides reasonable accommodations during the application process for applicants with disabilities in accordance with applicable federal, state, and local law. If you need a reasonable accommodation, please let us know during the interview process.
EOE, including Disability/Veterans.
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