Overview
Matrix Recruitment is seeking candidates for a Customer Service Representative role with our key manufacturing client, based in County Kildare.
* Office-based, full-time role
* Competitive salary DOE
* Supportive team culture
Your new job
* Communicate proactively with customers on order progress, complaints, and resolutions
* Accurately process orders and maintain customer account information
* Collaborate with multiple departments to monitor production and shipping schedules
* Record and document all account-related activity to support seamless service delivery
* Enter and track complaints, ensuring issues are addressed efficiently
* Support and train new Customer Service Representatives to uphold service excellence
What we’re looking for
* Minimum 3 years’ customer service experience
* Strong order processing skills and attention to detail
* Proficiency in Microsoft Word, Excel and Outlook
* CRM experience an advantage
* Self-motivated, organised and results-driven
* Strong communication skills and a team player
How to apply
Apply now or contact Katie at katies@matrixrecruitment.ie
By applying, you are giving consent for Matrix Recruitment to contact you about this job. We collect your data for recruitment purposes only and will retain it for the duration required as outlined in our privacy policy. All CVs are kept confidential and will not be submitted to any clients without your knowledge and permission. Please note that due to the expected high volume of applications we can only reply to applicants suitable for the position.
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