Job Title: Supply Chain Operations Manager
About the Role
We are seeking a highly skilled Supply Chain Operations Manager to oversee the efficient receipt, storage, pick and pack, value-added services, and dispatch of various products.
Key Responsibilities
* Strategically manage the warehouse in compliance with company policies and procedures.
* Liaise with customers to ensure Service Level Agreements (SLAs) are met or exceeded.
* Design and implement an efficient warehouse layout for optimal space utilisation.
* Ensure 100% compliance with ISO requirements, regulatory standards, health and safety protocols, hygiene regulations, and environmental guidelines.
* Oversee receiving, warehousing, distribution, pick and pack, kiting, and general maintenance operations.
* Motivate and manage staff to handle materials correctly and operate machinery safely according to instructions.
* Prepare and submit regular reports on warehouse performance.
* Recruit, select, coach, and motivate employees to achieve team goals.
* Assign tasks and appraise results to ensure employee development and growth.
Requirements and Skills
* A degree in Supply Chain, Logistics, or Business-related field is preferred.
* APICS or similar certification is advantageous.
* Minimum 5 years of experience as a Warehouse Manager.
* Experience in Kitting & Assembly Operations is a plus.
* Strong numeric and people management skills.
* Knowledge of warehouse Key Performance Indicators (KPIs).
* Excellent communication, leadership, organisational, and problem-solving skills.