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Pepper Advantage Ireland has been instrumental in helping Irish individuals, businesses and investors navigate their financial journey since 2012. We manage over €20bn worth of assets and have a skilled team of more than 600 people across Dublin and Shannon. We’re here to service loans and mortgages which includes processing loan payments and when needed, working with customers to resolve late payments or assist with financial difficulties.
As part of the international Pepper Advantage Group, we combine local knowledge with global expertise. With operations across the UK, Europe and Southeast Asia, we employ over 3,500 people and have over €50bn in assets under management.
About this role:
This role will be responsible for managing the Test Team on a day to day basis across a range of regulatory, operational, on/offboarding or technology projects. They will have responsibility for overall test processes, templates, tools and quality. It will report directly to the Head of Project delivery and form part of the overall Change Department alongside the BA, PM and dev teams.
Location: Dublin.
The test team is based in Shannon and the Change & leadership is based in Dublin so willingness to travel is required.
Contract Type: Permanent/Full time
Key Responsibilities
Management & development of the Test Team
* Defining objectives, performance reviews and day to day management of the team
* Developing the team and mapping out progression paths
* Cross training the team to ensure minimum levels of capability across topics
* Management of defects/failures & root cause analysis
Liaising & aligning with Group on resourcing, stats, processes and tooling
Ownership of test quality
* Understanding the business processes to ensure that the test coverage is appropriate
* Governance on test strategies and closure reports
* Introduction of Test Automation Tools to reduce cost of testing and build in quality as part of the long term strategy
* Ownership of test methodology, documentation and tools
* Oversight and trend analysis on defects/failures
* Ensure that the team is fully utilised and that resource assignments are clear for the PM team
* Have a holistic oversight of testing execution across the Change Programme and report on status using data & stats to demonstrate quality / issues
* Perform risk management and mitigation activities to ensure quality and timeliness of delivery
* Track test costs of projects
* Escalate issues in a timely fashion
* Risk analysis during test closure and readiness assessment of transition to BAU
Analyse and contribute to pre-project planning and estimates
* Completing feasibility or complexity assessments as part of pre project work
* Contributing to high level planning
* Reviewing and contributing to business cases and solution design proposals
* Candidates should be highly professional, self-motivated with excellent communication and problem-solving skills.
* 3-5 years’ experience working as a Test Manager in Financial Services/Insurance
* Experienced in managing and developing a team of testers
* Experience in implementing test automation
* Experience with improving a Test Function and embedding industry standard
* Experience working with technical and business teams and senior stakeholders
* Experienced in MS Office suite
* Thorough understanding and knowledge of quality assurance processes, standards, methodologies, and tools
* Ability to take a ‘Hands On’ approach where required
* Strong understanding of all aspects of SDLC
* Experience leading and directing teams in a fast paced, pressurised environment across multiple locations
Essential Qualifications
* Professional Qualification in testing minimum ISTQB Certified Tester – Advanced Level: Test Management
Desirable Qualifications and Experience
* Experience in migration/onboarding projects
* Experience and knowledge of testing in a retail mortgage servicing business
Pepper Advantage is an equal opportunity employer.
Role Profiles are subject to change in line with business needs.
For more information on this role please email recruitment@peppergroup.ie
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Finance and Quality Assurance
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