At The K Club we are currently seeking a dedicated, attentive and confidentHead of Sales & Eventsto join the team at The K Club. A UNIQUE RESORT The K Club is a truly captivating leisure destination tucked away in lush Irish countryside yet on Dublins doorstep. We are a unique resort, a renowned place of celebration, with a spirited history that spans hundreds of years. Were a 5 star destination which prides itself on having an incredible 5 star team to match. Across our 550 acre estate, we offer a tremendous variety of career opportunities for those who are looking to become part of team that strives to help one another shine. The K Club is an industry trailblazer. We welcome innovative thinking, bold ideas and insights garnered from your own experience. Were certified as a Great Place to Work by our very own employees. Thats because our hardworking team members feel listened to, encouraged and appreciated. If this sounds like the place where you could begin the next exciting chapter in your career, lets talk. Heres how youll bring our trailblazing vision to life: Provide assistance to the Director of Sales & Marketing in the day to day operation of the sales function to ensure maximum revenue and profitability Managing the reactive MICE and golf sales, events and wedding teams Monitor all sales enquiries and support the team with conversion of bookings Meet with guests from all segments for site inspections and ensure sales are maximised To host any site visits and FAM trips including evening dinners Ensure the team follow up after a site inspection and send out contracts to be signed by the clients To monitor, on a weekly basis, the potential business from all sales leads and to ensure they are appropriately followed through Maintain accurate files of guest information and ensure that all pertinent information is recorded both on file and on the marketing database Manage the Events team Follow through with guests from enquiry to the event with regard to all the details, and ensure that the systems accurately reflect each booking Develop and maintain guest relationships in order to promote repeat business, where applicable Oversee the handover process from reactive sales team to events team Ensure the smooth accurate handover of information (through event orders and updates) to all other relevant departments on a timely basis Ensure the team accurately input and issue all necessary and correct information for the above events to the operations team Chase all bookings for confirmation and deposit (signed terms and conditions). Have full knowledge of all rates and any special packages applicable to the resort Have a full knowledge of the resort with regard to the function and private dining rooms set ups, capacities for the various set ups and other related information Compile and collates group analysis and group pace reports and provide forecasting reports Develop and manage catering sales revenue and operation budgets To have extensive knowledge of competitor resorts/hotels and what business is coming into the area. Attendance at all relevant internal sales meetings to update and report on performance levels and results Set goals and expectations for direct reports, addresses performance issues and hold the team accountable for successful results Execute and support the operational aspects of the business booked (e.g. generating proposals, writing contracts, customer correspondence etc.) Work with the management team to create and implement a sales plan addressingrevenue, customers & market Interact effectively with the guests, clients, sales & operations and other hotel departments in order to monitor guest satisfaction To effectively communicate with other teams throughout the resort all information that will assist with guest satisfaction. To liaise with the Human Resources Department in terms of recruitment requirements Train and develop a robust and effective team structure to support all sales efforts for the business Generate ideas and new opportunities and develop the sales strategy for the resort in conjunction with the Director of Sales and Marketing in line with the Resorts overall strategy To be aware of the key trends in the market To work with the Director of Sales & Marketing to ensure SOPs are in place This is how we see you: Experience working in an Event Sales role within the hospitality sector You are in possession of excellent communications and relationship building skills. You have the ability to learn quickly and work in a fast-paced environment. You will join in as a confident team player and strive to make your mark with team members and customers alike. Whats on offer? Ongoing investment in your personal development with access to internal and external training programmes. Great opportunities to progress your career. Monthly recognition programme. Employee Assistance Programme. Social events. Uniform. Meals while on duty. Discounts on stays at the resort and on food & beverage for you and your family and friends. Discount on use of our golf courses. Life Assurance. Data Retention Please note that all applications and CV's submitted for a role at The K Club will be kept on file for a period of 12 months. Should you not wish for your data to be held following the closure of the application process then we would ask that you please make note of this when submitting your application. The Human Resources Team The K Club Skills: Sales Events Five Star Property