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Bodyshop Administrator
Reference: AUG20258226
Expiry date: 2025-09-11 11:20:00.000
Location: Dublin
Benefits: A superb range of exclusive, colleague-only benefits and discounts.
Bodyshop Administrator/Assessor
Location: Blanchardstown, Dublin
Northgate Ireland has been supplying and managing vehicles for businesses across Ireland for over 20 years. We continue to grow and dominate the light commercial vehicle market with depots in Dublin, Cork, Limerick, and Galway.
Our expanding network of branches and sizable fleet enable us to deliver vehicles to customers faster than any other light commercial vehicle supplier, while minimizing downtime to keep vehicles on the road longer. Our fleet includes light commercial vehicles (LCVs) from leading manufacturers such as Mercedes Benz, Ford, Opel, Renault, Volkswagen, and Peugeot.
Due to our growth, we have a full-time vacancy within our Bodyshop team in Dublin.
This is a great opportunity for someone with similar experience in a previous role.
Role Overview
Responsible for processing all damages (both in-life and end-of-life) requiring Bodyshop assessment and repair, ensuring vehicle downtime aligns with KPIs, and maintaining no more than 2% of the Dublin fleet in Bodyshop at any time.
Key Responsibilities and Accountabilities
* Capture additional images of damaged vehicles as needed for damage packs.
* Upload damage packs (files/images, etc.) to shared drives.
* Perform quality checks on vehicles returning from repairs.
* Notify Workshop Manager of QC outcomes for repair approval or failure.
* Manage and monitor vehicles in Bodyshop.
* Ensure damage packs meet documentation and image requirements.
* Serve as the point of contact for Service Department and other departments for queries and support.
* Provide training support to satellite branches as needed.
* Coordinate with Asset Department for vehicle collection/movement, advising if vehicles are drivable or need recovery.
* Ensure job cards are raised promptly and keep CAP updated.
* Update customers on repair progress.
* Handle correspondence via email and letters.
* Communicate daily with external Bodyshops.
* Conduct weekly and monthly fleet audit reports.
* Maintain filing systems.
This list is not exhaustive, and flexibility is required.
Person Specification - Education, Qualifications, and Training
* Leaving Certificate including Maths & English or equivalent.
* Basic knowledge of vehicle panels and maintenance.
* Experience in a Bodyshop at any capacity.
* Proven ability to deliver excellent customer service and build relationships.
* Strong verbal and written communication skills.
* Work ethic and ability to perform under pressure.
* Proficient in Microsoft Office.
* Self-motivated with excellent organizational skills.
* Enthusiastic with a can-do attitude.
* Team player with adaptability.
* Experience in vehicle rental or motor industry preferred.
* Experience in Bodyshop, Warranty, or Workshop roles desirable.
* May suit an apprentice mechanic or panel beater interested in an administrative role.
What We Offer
Competitive salary of €30,000 DOE per annum pro-rata, along with:
* 23 days holidays plus a day for your birthday, pro-rata.
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