Job Description
Aramark is currently recruiting for a Mobile Regional Soft Services Manager to join our team.
Reporting directly to the Contract Manager, the successful candidate will control and co-ordinate cleaning operations for multi-location contracts in ROI.
This is a full-time fixed term contract.
Job Responsibilities
Overall management of various service lines including cleaning, waste services, landscaping, garments management, pest control, post room, stationary etc.
Fully responsible for the implementation and adherence to all Health and Safety legislation and client procedures on site.
Responsible for ensuring the level of expectations required by the client (SLAs, KPIs) are met for all soft services.
Daily management and direction of the soft services Aramark workforce and sub contracted staff.
Play a key role in delivering the start-up plan for any new areas on site, acting as an area SME during the handover process from commissioning through into qualification and process validation
Create and implement soft services schedules and work instructions
Work closely with the client EH&S and Facilities team in providing support for all Fire Evacuations, drills, signage, H&S compliance, audits, investigations etc.
Manage safe work plans, emergency response plans and mitigation plans, including business continuity and critical supplier identification and mitigation
Fully responsible for soft services Aramark HSEQ/EHS documentations
Monitor and manage monthly & annual soft services budget and client spend.
Continuously monitor the performance and delivery of our contractors seeking best value for money for outsourced activities.
Provide mentoring and guidance to Aramark soft services staff to ensure they have the opportunity to develop their skills and be capable of handling additional responsibilities.
Periodic reporting to the Senior FM (monthly, weekly, etc)
Qualifications
Min 5 year's experience in contract cleaning, facility management or soft services
Minimum 3 year's in a management post.
Industry acumen and knowledge of cleaning services ideally within the facilities management industry
Customer focused with strong attention to detail
Excellent written and verbal communication skills.
Good working knowledge of Outlook, Word, Excel and PowerPoint.
Full clean driving License