As a Hotel Receptionist, you will be the first point of contact for guests, providing a warm welcome and ensuring a smooth check-in and check-out experience. Your responsibilities include managing reservations, handling guest inquiries, and supporting overall front desk operations to ensure exceptional guest satisfaction.
Key Responsibilities:
Greet guests warmly upon arrival .
Handle reservations, cancellations, and modifications via phone, email, and online platforms.
Respond to guest inquiries and complaints in a timely and professional manner.
Process payments and issue receipts.
Maintain accurate guest records
Coordinate with housekeeping and maintenance staff to ensure room readiness.
Proven experience in a customer service or front desk role, preferably in hospitality.
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Ability to work in shifts, including evenings, weekends, and holidays.
Fluent in English; additional languages are an advantage.
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Created on 21/07/2025 by Midlandjobs.ie
Company Info
Midlandjobs.ie
Mullingar, Co. Westmeath, Westmeath, Ireland
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