IT Support Specialist
We are seeking an exceptional IT Support Specialist to join our team in Dublin. The ideal candidate will have a strong background in technical support, proficiency in Windows operating systems, and knowledge of Linux/Unix operating systems.
Key Responsibilities:
* Review, troubleshoot, and approve operational quality of desktops, notebooks, printers, and associated peripherals.
* Install, maintain, and optimize desktop/notebook configurations at customer sites.
* Detect and resolve product performance issues.
* Perform routine maintenance and repair services.
* Evaluate preventive maintenance requirements and advise customers on optimal configurations for improved product performance.
The successful candidate will possess 5+ years of relevant experience and hold certifications for various hardware platforms.
Required Skills and Qualifications:
* Strong technical support background.
* Proficiency in Windows operating system environment.
* Knowledge of Linux/Unix operating systems.
* Ability to install, maintain, and optimize desktop/notebook configurations.
* Certifications for various hardware platforms.
Benefits:
* Opportunity to work with a dynamic team in Dublin.
* Chance to develop skills in technical support and troubleshooting.
* Possibility of career advancement within the company.