About Us: At Dublin Simon Community, we're dedicated to making home a reality. We empower individuals to access and sustain housing through services like prevention, addiction treatment, emergency response, and targeted interventions, in collaboration with our partners.
If you share our values and want to make a difference, we'd love to hear from you. We're looking for client-focused, friendly, and adaptable individuals to join our team.
We prioritise best practices in HR, including staff training, communication, and involvement in decision-making, to create a supportive and effective work environment.
About the Role:
Contract Type: 6 months fixed term contract – maternity leave
Working Hours: 37.5 hours, 7-day liability
Location: Riversdale House
Salary: 33,500 with 12% night-time allowance
The Night Support Worker role will be based in one of our LTA services. Long-Term Accommodation services provide support for single people who are homeless with mental health, addiction or personal care needs. Residents are mostly people who have been homeless for long periods of time and who do not have the capacity to live independently. Every resident has their own room and there are also large communal rooms and gardens. The project operates a case management system where staff provide support to residents through individualised support plans. Residents are also taught life skills to increase their ability to maintain independent or semi- independent living.
As a Night Support Worker, you will work with our clients to meet their needs on a nightly basis and engage clients in service activities as per support plans. From developing relationships with clients to seeing their progress, you will directly impact the lives of many people. As well as our induction program, you will be provided with 10 training days throughout the year, ensuring you have the support and training to succeed in this role. You will report to the Service Manager.
Responsibilities:
· Provide support to the clients at night, recording on support plans, updating PASS and salesforce while on nights.
· Bed list, encouraging sleep hygiene.
· Carry out health and safety checks as per local policy and recording of same.
· Provide care interventions, including daily living skills support, relapse prevention support.
· Ensure all new clients receive a robust induction to the service and are aware of their rights and responsibilities.
· Ensure building is secure at night and that all systems are working (alarms, CCTV, emergency response details) and adhering to the lone working policy.
· Therapeutic and diversionary interventions, providing emotional and motivational support, promoting positive mental health attitudes, self-esteem, and self-respect.
· Support the manager in the implementation of the strategic and operational action objectives.
· Taking responsibility for developing and implementing strategic and operational goals.
· Provide care interventions and daily living skills support including showering, incontinence support and toileting, laundry, cleaning, etc. (only required for some roles).
· Assistance in managing medication/health regimes.
· Committed to providing residents with a clean-living environment.
· Preparations of rooms for service user intake to ensure standards are maintained.
· Crisis and conflict management.
· Ensure consistent handovers, diary, incident reports and follow-ups, in accordance with organisation policies.
· Accommodation management: ensuring routine maintenance is carried out, cleaning, security inspections and bedroom health and safety inspections occur, in line with operational procedures and standards.
· Ensure neighbourhood policy is implemented and always managed.
· Active interventions; harm reduction, overdose prevention.
· Interpersonal skills development, dealing with relationships, family liaison and behavioural management issues.
Qualifications Essential for Role:
· Level 6, 7 or 8 in a relevant field with 6 months experience in similar setting (including voluntary work and college placement)
Or
· Level 5 in relevant field with 12 months experience in similar setting (including voluntary work and college placement)
· A Passion for helping people.
· Flexibility to work in an agile environment.
· Willingness to learn.
· Experience in carrying out Health & Safety inspections and audits.
Benefits with Dublin Simon Community:
* 25 days annual leave.
* 5% matched contribution to your pension.
* Paid Sick Leave Policy.
* Paid Maternity Leave Policy.
* Bike to Work Scheme.
* Commuter Travel Tax Savers Ticket.
* 1st-week Comprehensive Training.
Progression Opportunities.
Shortlisting will be in progress throughout the period that the vacancy is live, so you may be called for interview and/or the vacancy may be filled before the closing date.
Please note that we reserve the right to offer the position to a successful candidate prior to the deadline of receipt of applications and we advise that you apply early.
If you are unsure of any of the requirements, contact the Recruitment Team on
Please note: If you are unsure of any of the requirements, please contact the Recruitment Team at Shortlisting will continue throughout the recruitment process.
Dublin Simon Community is an equal opportunities employer and encourage applications from all qualified individuals.