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Quality at Primark
Our team has created a workplace of inspiration and growth. Be a part of building an inclusive and empowering culture, where every colleague’s unique abilities are recognised and celebrated. Collaborate with a team committed to the wellbeing of our workforce and define what it means to work at Primark.
Please note that this role will be offered as a fixed‑term contract with a duration of Six (6) months only.
What You’ll Do as a Product Technologist
Support delivery of Primark’s Quality Strategy, ensuring products meet customer expectations across food and home categories.
Ensure all products are safe, legal, and fit for purpose, with strong focus on food safety and compliance standards.
Review testing results and quality data, making informed commercial decisions aligned with industry standards.
Take ownership of product approvals, ensuring correct labelling, certification, and traceability before sign‑off.
Conduct risk assessments and benchmark against competitors to maintain high quality and performance standards.
Collaborate with buying, compliance, and sourcing teams to resolve quality issues and drive continuous improvement.
Monitor returns and supplier performance, identifying risks and implementing corrective actions.
Build strong relationships with suppliers and stakeholders, delivering clear communication, training, and quality guidance.
What You’ll Get
Healthcare, pension and potential bonus.
27 days of leave, plus bank holidays, and the option to purchase 5 additional days.
Tax Saver Tickets, fitness centre, and a subsidised cafeteria.
What You’ll Bring
Technical Expertise & Compliance Knowledge: Strong understanding of quality standards, legal requirements, and risk assessment for ensuring products are safe, legal and fit for purpose.
Analytical & Commercial Mindset: Ability to evaluate product testing results, benchmark against competitors, and make commercially sound recommendations in a high-volume retail environment.
Supplier Engagement & Relationship Building: Proven experience in collaborating with suppliers, sourcing, and ethical teams to drive quality improvements and process efficiencies.
Communication & Influence Skills: Skilled at influencing stakeholders, delivering impactful presentations, and promoting a culture of continuous improvement across departments.
Training & Development Focus: Passion for coaching and upskilling teams, improving sampling hit rates, and contributing to Primark Quality Academy initiatives.
Proactive Problem-Solving: Strong ability to identify emerging trends, resolve quality issues quickly, and implement solutions that enhance customer satisfaction and reduce returns.
Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.
If you need any reasonable adjustments or have an accessibility request during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology, please contact your talent acquisition specialist.
All offers of employment are subject to background checks, including right to work, reference, education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.
REQ ID: JR-8339
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