As a seasoned retail leader, you will drive sales growth and customer satisfaction by fostering a positive store environment.
About the Role
* Lead teams to achieve commercial goals through effective merchandising, stock management, and team motivation.
Key Responsibilities:
* Support store managers in maintaining high service standards to drive customer satisfaction.
* Monitor and optimize key performance indicators such as Sales, Conversion, Units, and more.
* Develop and implement strategies to improve employee engagement and retention.
* Provide exceptional customer service by addressing inquiries and resolving complaints professionally.
Requirements:
* Previous supervisory or management experience in a fast-paced retail/customer-facing environment.
* Strong commercial acumen with knowledge of retail trends and competitors.
* Experience in coaching and developing individuals to enhance their skills and career prospects.
* Proven track record of achieving and exceeding sales targets and KPIs.
Benefits:
* Discretionary bonus schemes to recognize individual contributions.
* Discounted products across various brands.
* Access to digital health and well-being services.
* Health cash plans.
* Internal development courses and apprenticeships to support career growth.
* Discounted gym memberships at leading gyms.
Equal opportunities employer welcoming applications from qualified candidates.