Job Description
The Homecare Booking Coordinator plays a vital role in ensuring seamless client scheduling, staff coordination, and compliance.
This position involves coordinating the placement of homecare nurses and caregivers across dedicated regions, serving as a primary liaison for clients, family members, nurses, and caregivers regarding scheduling and roster information.
The ideal candidate will possess strong communication skills, be able to work independently and as part of a team, and demonstrate a high level of responsibility and accountability.
Key Responsibilities:
* Coordinating bookings for homecare nurses and caregivers
* Scheduling and roster management
* Maintaining regular contact with clients
* Liaising with employees and addressing queries
* Ensuring staff compliance with company standards and policies
* Adequately utilizing relevant systems for efficient communication
Requirements
To excel in this role, candidates should possess:
* Minimum 1-2 years' experience in a similar position
* Strong written and oral communication skills
* A high level of attention to detail and proficiency in basic IT systems
* Excellent interpersonal and communication skills
Benefits
We offer a competitive financial package, flexibility, health and wellbeing initiatives, career development opportunities, and further learning and development opportunities.
About Us
We are a leading provider of high-quality recruitment, care, and support services, offering a local and personal service with a national and international reach.