Exciting Opportunity: Customer Experience Executive
Are you ready to elevate your career? We're delighted to offer a fantastic opportunity for a Customer Experience Executive based in the suburbs of Cork City. This role comes with a competitive salary and the flexibility of a hybrid working model, allowing you to split your time between the office and home.
This is a great fit for someone who thrives in a dynamic environment, enjoys delivering strong customer support, and is eager to grow within a progressive organisation. If you're proactive, solutions-focused, and committed to creating great customer experience, we'd love to hear from you
Key Responsibilities:
- Deliver a professional, engaging, and solutions-oriented experience for all clients.
- Work closely with internal teams to ensure prompt resolution of client queries.
- Maintain full compliance with GDPR in all communications and data handling.
- Accurately update and manage client records across internal systems.
- Keep up to date with internal processes and participate in regular training and development.
- Ensure each client interaction is seamless, professional, and adds value.
What We're Looking For:
- Strong communication skills-both written and verbal.
- Exceptional attention to detail and a high level of accuracy.
- A natural problem-solver who enjoys improving the client experience.
- Ability to build strong working relationships with both clients and colleagues.
- Motivated, enthusiastic, and a true team player.
- Calm and composed under pressure, with the ability to multitask effectively.
What We Offer:
- Hybrid working model for better work-life balance
- Bike-to-work scheme
- Company events that encourage team connection and fun
- Employee assistance program for personal and professional support
- Employee discounts on various services and products
- Flexitime to suit your lifestyle
- Gym membership to support your wellness
- On-site parking
- Private medical insurance for added peace of mind
- Wellness programs focused on overall health and well-being
If you're passionate about customer service and ready to grow with a supportive, forward-thinking team, we'd love to hear from you.
Apply now and take the next exciting step in your career