Event Coordinator Job Description
Job Summary:
We are seeking a skilled and enthusiastic Event Coordinator to produce events from conception through to completion. The successful candidate will provide outstanding customer service and organise memorable events that meet quality expectations.
Key Responsibilities:
* Coordinate and manage event logistics, including venue selection, catering, and decorations.
* Meet with clients to discuss their event vision and requirements, ensuring a prompt and professional response and follow-up to sales enquiries.
* Prepare detailed event plans, timelines, and budgets for approval by senior management.
* Book and manage vendors, including caterers, florists, and photographers.
* Ensure accurate and effective communication of event details to clients, staff, and vendors.
* Monitor, coordinate, and communicate event bookings, ensuring accuracy of billing and information, maintaining up to date profiles, and recording client feedback post event.
* Generate sufficient information for invoicing of events.
* Maximise resort revenue and guest satisfaction by ensuring the accurate and effective processing of conference bookings and private functions through effective key account management.
* Upsell products and services throughout the event process to maximise revenue.
* Attend weekly function and sales meetings to ensure smooth event operations.
* Manage customer feedback, including responding to guest problems and complaints relating to Weddings and Events; take ownership for recurring challenges and ensure the issues are resolved.
* Work closely with other members of the events team to achieve shared goals.
* Adhere to Health & Safety Procedures and other Company Policies and Procedures.
Requirements:
* Minimum of two years experience in event coordination or a related field.
* Must be an efficient multi-tasker, highly organised, and detail oriented.
* Excellent communication and organisational skills; reading, writing, and oral proficiency in the English language.
* Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
* Able to work effectively in a fast-paced environment and meet deadlines.
* Team player with excellent interpersonal skills.
Benefits:
* Paid holidays
* Meal allowance
* Parking
* Staff discounts
* Free golf perks
Seniority level: Entry level.
Employment type: Full-time.
Job function: Management and Manufacturing.
Industries: Events Services.