Job Summary
We are seeking an experienced Compliance Manager to oversee the delivery of outsourced services, manage teams and stakeholders, and develop efficient processes to ensure compliance with customs regulations.
* Serve as primary point of contact for clients, providing expert advice on customs compliance, classification, valuation, and documentation requirements.
* Ensure compliance with all relevant customs regulations, tariffs, and trade agreements.
* Develop and implement processes to ensure shipments are managed against appropriate timelines and expectations.
* Monitor changes in customs regulations and industry trends, and support updates of internal policies and procedures accordingly.
* Conduct regular audits and reviews to identify areas for improvement and ensure adherence to compliance standards.
Collaborate with internal departments to streamline processes and resolve issues effectively. Build and maintain strong relationships with internal and external partners and other relevant stakeholders. Provide training and guidance to team members to enhance their knowledge and skills in customs brokerage operations.
Monitor team workload and identify opportunities for automation and productivity improvements. Work closely with cross-functional team members to identify knowledge, reporting, or process gaps and create and drive improvement initiatives.
Requirements
* University degree in business-related discipline, ideally in law, commerce, engineering, or economics.
* In-depth knowledge of export/import laws and regulations, with experience across global geographies.
* 5+ years of experience in customs/global trade (export, customs, and/or trade compliance); experience in technology, manufacturing, and/or BPO is preferred.
* Operational experience in export/import operations and risk management.
* People management experience across different geographies.
* Strong project management skills and technological savviness.
* Excellent interpersonal and communication skills, with ability to operate and communicate effectively at all business levels.