Job Title: Café Team Leader
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Café managers are responsible for delivering exceptional customer care, meeting operational standards to maximise sales and profitability, while maintaining costs.
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Key Responsibilities:
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* Leading the standard of customer service and presentation in the unit while providing constant supervision in all areas.
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* Developing and maintaining excellent communication skills with senior management in the store.
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* Providing a fast, friendly, and efficient level of customer service.
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* Preparing and assisting with food preparation, setting up and merchandising the counters and taking full responsibility for all products from the point of entry to the exit.
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* Developing an efficient cleaning schedule to ensure the regular and systematic cleaning of the coffee machine and equipment in the restaurant while also adhering to hygiene and food safety standards.
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* Monitoring and delivering the HACCP programme while ensuring that food safety, food presentation, hygiene, and quality standards are adhered to.
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* Placing product orders with agreed suppliers on a daily/weekly basis and being responsible for the control of waste in the unit.
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* Adhering to specifications, standards, and procedures while at work and ensuring that staff comply with company policy and procedures.
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* Providing ongoing staff training by continuously motivating and developing the skills of the team.
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* Planning and implementing an efficient work schedule for the restaurant in order to ensure job rotation and flexibility of all staff while maximising their productivity.
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Requirements:
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To apply for this role, you must have at least 1 year previous experience in a similar environment as well as have experience with and training on HACCP. You will also need to have:
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* Experience managing a similar sized restaurant/corporate catering unit.
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* Experience and training on HACCP and food safety.
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* An advanced level of English combined with a professional and polite manner.
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* Excellent communication and interpersonal skills with a strong desire to work with coffee.
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* Flexibility to work 5 days over 7.
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Benefits:
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We offer competitive pay and an employee discount from your first day, opportunities for professional development and career growth, and a dynamic and collaborative work environment focused on innovation and growth.
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Dunnes Stores is an Equal Opportunities Employer.