Customer Service Representative
This role involves interacting with customers to resolve queries and concerns related to our products or services.
Key Responsibilities:
* Responding to customer inquiries via phone, email, or in-person
* Providing product information and resolving customer complaints
* Escalating complex issues to senior team members as needed
Requirements:
To succeed in this role, you will need the following skills and qualifications:
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong problem-solving and analytical skills
* Basic computer skills and familiarity with CRM software
* High school diploma or equivalent required; degree in business administration or related field preferred
Benefits:
We offer a competitive salary and benefits package, including:
* A base salary of €40,000 - €70,000 per annum, depending on experience
* A bonus structure that rewards high performers
* Ongoing training and professional development opportunities
What We Offer:
In addition to a competitive salary and benefits package, we also offer:
* A dynamic and supportive work environment
* The opportunity to work with a talented team of professionals
* A comprehensive employee recognition program
Remuneration currency: EUR.