Customer Service Officer Role
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We are seeking a skilled and customer-focused individual to join our team in Molesworth St.
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The successful candidate will be responsible for:
* Application data entry
* Communicating with lenders/branches on applications received
* Contacting dealers for outstanding information to support the loan application or pay out process
* Supporting an external sales team answering queries on outstanding lending decisions
* Running reports
Required Skills and Qualifications
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The ideal candidate will possess:
* Excellent customer service skills with previous experience within a busy customer-facing environment
* Strong verbal & written communication skills
* Problem-solving skills with ability to take a logical and analytical approach
* Ability to work under pressure in a fast-paced team
* Strong attention to detail with a conscientious approach to data entry
Benefits
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The successful candidate will enjoy:
* Excellent on the job and learning opportunities
* A very competitive hourly rate
* An annual holiday accrual
What You'll Need to Succeed
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You will need to have excellent customer service skills with previous experience within a busy customer-facing environment. You will be a strong team player who understands the importance of working effectively with others. An interest in the banking industry is essential.