OverviewDigital Cloud Solution Architect - Italian speaking. As a Cloud Solution Architect (CSA), you will become part of the next generation of sales leaders at Microsoft. You will shape customer relationships for a strategic set of Microsoft's customers adopting industry-leading products and services for their businesses, education systems or governments. You will serve as the central point of contact across engagements, helping to drive Microsoft's cloud and enterprise consumption by developing and managing customer relationships.ResponsibilitiesBusiness Relationship Owner: Build coalition of support (IT and business) with the customer. Define specific technology outcomes that align to customer strategy.Portfolio Management: Manage a dedicated portfolio of customers while preventing churn.Operationally Excellent: Follow processes, systems, and documentation as expected; identify issues or barriers to efficiency. Recommends improvements and partners to implement solutions.Consumption: Conduct analyses into what customers are using versus needs. Drive greater consumption (cloud and support) with customers based on analysis of usage and needs. Leverage insights to provide guidance and recommendations; drive, retain, and optimize customer consumption.Technical Acumen: Apply technical knowledge and customer insights to create a modernization roadmap. Architect solutions to meet business and IT needs, ensuring resources and infusing key infrastructure viability of new projects and successful deployments, while orchestrating key technologies.Executive Presence: Engage with and influence business and IT decision makers by providing feedback or insights to help customers define and realize their digital and business transformational targets. Influence others to meet customer needs and prioritize efforts. Recognize systemic issues to resolve.Technical Leadership: Leverage best practices to guide customer strategy and future growth for Microsoft by cultivating customer affinity with Microsoft programs/solutions that drive impact; provide feedback to Microsoft on customer development needs, blockers, or mitigation strategies.Embody our culture and values.QualificationsProfessional: Sales and negotiation experience, technical architect, technical consulting, design and implementation, technical sales experience, or related work or internship experience or equivalent experience.TechnicalExperience in one or more of the following: designing architecture, networking, container services, data center migrations or database administration, design and architect experience in data analytics, coding/development, cloud-based solution designs, migrations or management of technology.Relevant certifications from Microsoft or competitive platforms (e.g., AZ104 + AZ303/304/305, DP-203/204) or equivalent certifications (AWS, GCP).EducationBachelor’s Degree in Business Management, Information Technology, Computer Science, Engineering, or related field and experience in sales/negotiation and technical roles as above.FluencyFluency in Italian.Employment typeFull-timeJob functionEngineering and Information TechnologyIndustriesSoftware DevelopmentEEOMicrosoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, read more about requesting accommodations.
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