An established engineering services organisation is seeking a Service Sales Executive to support business growth across Planned Preventative Maintenance (PPM), service repairs, and spare parts. The role combines new business generation with strong commercial administration and customer relationship management. Key Responsibilities Sales & Business Development Generate new sales opportunities via telemarketing, email campaigns, and web enquiries Identify opportunities with existing and lapsed customers using CRM reporting Liaise with project teams to propose PPM contracts following completed installations Follow up quotations professionally with customers and internal teams Maintain accurate CRM records (Simpro) Commercial Administration Prepare accurate and detailed customer quotations Record and manage opportunity costings Follow order-winning procedures to ensure effective handover to operations Maintain sales reporting in line with management requirements Ensure purchase orders are received for all secured work Provide regular order progress updates Support finance with customer queries and cash collection Schedule and attend key account review meetings Customer Care Conduct monthly Customer Satisfaction Interviews (CSIs) Compile CSI results for management review Escalate and track customer complaints to resolution Candidate Requirements Essential Level 6 qualification in Marketing, Engineering, Business, or similar Minimum 2 years experience within HVAC, building services, controls & automation, or related engineering sector Strong Microsoft Office skills (Word, Excel, PowerPoint) Desirable Skills & Attributes Proven lead generation experience in a technical or engineering environment Confident communicator with a professional phone manner Strong organisational and time management skills Commercially aware and results-driven Ability to work cross-functionally in a fast-paced environment Ambition to progress into a broader sales or projects-based role Skills: Inside Sales Sales Sales Rep