Overview
We are seeking a Sales Consultant to join our team and deliver a high standard of service to our trade customers.
You will work closely with builders, contractors, and designers, providing tailored product advice and managing the full sales process from initial contact to after-sales support.
This role focuses on building strong relationships, supporting customer needs, and contributing to overall business growth.
Responsibilities
Build and maintain long-term relationships with trade customers, understanding their needs and offering the right solutions.
Identify new business opportunities and actively work towards meeting or exceeding sales targets.
Maintain strong knowledge of products and services to advise customers effectively and accurately.
Prepare and issue quotations, follow up on proposals, and manage customer orders through to completion.
Offer project solutions that match customer specifications, budgets, and timelines.
Manage a portfolio of trade accounts, ensuring regular communication and ongoing support.
Work closely with warehouse, design, and operations teams to ensure orders are fulfilled smoothly and customers are kept informed.
Monitor market trends, product developments, and competitor activity to stay updated and inform customer discussions.
Ensure all activities are carried out in line with company policies and customer service standards.
Skills and Experience
Proven experience in a sales role, ideally dealing with trade customers such as builders or contractors.
Strong communication and relationship-building skills with a focus on customer service.
Ability to work in a busy environment while maintaining a high standard of organisation and attention to detail.
Confident in handling quotations, negotiating deals, and closing sales.
Good computer skills for preparing documents, managing accounts, and tracking orders.
Familiarity with trade industry products and an understanding of customer requirements is an advantage.
Benefits
Great Benefits Package
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Marketing Services
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