Job Description
As a professional caseworker, you will be working closely with clients referred by the Department of Social Protection to provide personalized employment support services. You will manage a caseload of clients, coordinating internal support specialists and external organizations to deliver a structured personal progression plan, tailored to each client's needs.
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* Develop and implement case management plans to achieve sustainable full-time employment for clients.
* Use assessment technology to identify clients' goals, ambitions, and barriers to employment.
* Provide coaching and mentoring to clients, including intensive job search support when they are job-ready.
Key Responsibilities include:
* Developing and managing robust case management plans.
* Providing coaching and mentoring to clients.
* Maintaining strong knowledge of the local labour market.
Requirements:
* Leaving Certificate or equivalent.
* Minimum three years' experience in a customer-focused, target-driven environment.
* Strong IT skills and experience in using Microsoft Office and CRM systems.
* Ability to build rapport and work effectively with diverse individuals.
Benefits
* Fast-paced and dynamic work environment.
* Opportunity to make a positive impact on clients' lives.
* Professional development and growth opportunities.