Job Title: Team Manager We're seeking a seasoned Team Manager to lead our team of Electricians in delivering exceptional services.
This is an exciting opportunity for a motivated individual with strong leadership skills and a passion for innovation.
About the Role: This role involves managing a team of 15+ Electricians who are responsible for installing and servicing Electric Smart Meters and EV Chargers.
The successful candidate will oversee staffing, training, and coaching while ensuring timely customer service delivery.
You'll be required to conduct health and safety audits, identify best practices, resolve customer issues efficiently, and manage field capacity effectively.
Responsibilities: Maintain excellent customer service by resolving queries promptly and professionally.
Ensure SLAs (Service Level Agreements) are communicated clearly to the team members.
Schedule daily/weekly reporting sessions with the Head of Operations to share progress updates.
Identify areas requiring improvement using on-site visits or equipment checks.
Daily Subsistence:, phone laptop device vehicle permits free parking etc etc